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Home›Business›Best practices and tips for e-commerce web design

Best practices and tips for e-commerce web design

By Allison Julian
April 14, 2023
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Online shopping requires e-commerce websites today. To provide a good user experience, your website must be designed properly. You should not overwhelm the users with too much information on your homepage. A good presentation of your products is essential for your website. Use high-quality images that showcase the product from different angles or even in-use scenarios to help customers visualize how it might look or feel in real life. Bounce rates and the time spent on a website determine SEO rankings and user engagement. Avoid adding unnecessary features or widgets that slow down your site’s performance. Ensure you include clear CTAs throughout your site that encourage users to take action. This is whether it’s making a purchase, signing up for email notifications, or leaving a review. An overly complicated checkout process can lead to cart abandonment which means lost sales opportunities! Avoid unnecessary steps involved and provide users with multiple payment options that include digital wallets like PayPal or Apple Pay.

Social proof elements such as customer reviews, ratings, testimonials, or even influencer recommendations can greatly impact purchasing decisions by building trust among potential buyers who may be unsure about buying from an unknown online retailer. Consistency in design elements like font types, colors, or imagery across different web pages helps build brand recognition and makes navigation easier for users. Whitespace (negative space) is the space between design elements or content blocks on a page. It helps to create a visual hierarchy and improves readability by making things stand out better. Don’t forget to run regular tests with real users to identify areas for improvement. In addition, identify any bugs that need fixing before they impact sales performance. You must optimize your website for search engines to drive traffic to your e-commerce store. Ensure you use relevant keywords in your content, meta tags, URLs, and image alt texts to improve your rankings on search engine results pages (SERPs). An established customer support team can ensure customers have a positive shopping experience on your site and build trust. Check out the web design best practices and tips for e-commerce can be found here.

Offer multiple communication methods, including live chat, email, or phone support. Use data analytics tools to collect insights about user behavior on your site and offer personalized recommendations or promotions based on their browsing history or purchase patterns. Make sure your website is accessible to users with disabilities by following WCAG guidelines for web design which include things like providing alternative text for images, using high-contrast colors, and ensuring keyboard navigation options are available. E-commerce sites need to be secure given the sensitive information being transferred between customers and retailers during transactions. Protect user data from cyber threats by using SSL certificates and two-factor authentication. Monitor metrics related to conversion rates, bounce rates, and average order value (AOV). Then you can identify areas for improvement in terms of design or functionality.

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